Screen Sharing Solution for MarTech Issue

Imagine this scenario. You are on the phone with a Marketo, HubSpot or Salesforce customer support representative in an attempt to resolve a issue within your respective marketing automation platform. The predicament is, they are not fully understanding your issue nor it's root cause and cannot recommend how to implement the fix. Insert Poppy's Tech Aid.

 

If we cannot resolve your MarTech or SalesTech issue via the Ask Poppy feature, we will schedule a time to screen share live! This way we will be able to view a live video feed of what is happening. Our team member will then be able to give you step by step directions on how to troubleshoot or suggestions on how to improve the respective process. This leads to a more fulfilling marketing automation support experience.